Showing posts with label mab explains it all for you. Show all posts
Showing posts with label mab explains it all for you. Show all posts

Sunday, March 13, 2011

Look Out for That Clock!

Every year, twice a year, we go through the whole Daylight Savings Time thing. And every year, twice a year, we hear people complaining about "losing an hour of sleep" (or gaining it) and how the time change screws up their delicately balanced internal clock. Hogwash. Really. It's complete nonsense.

Major changes in your sleep cycle can certainly wreak havoc on you. This is what jet lag is. Ask anyone who's flown to Europe or Asia. Or Hawaii. Or even coast-to-coast. But when we change the clocks twice a year we're only talking about one hour. Just one hour. "Oh, MAB," I can hear you saying, "That's still a time change! It messed me up!" Yeah? Okay, here's a question for you. What time do you get up to go to work on a normal weekday? For some, it's 6:00. For some it's 7:00.

Okay, now what time do you get up on a normal weekend day? I guarantee you it isn't 6 or 7 for the vast majority. It's probably closer to 9 or 10. ("It's Saturday! I get to sleep in!") So, unless you go to bed and wake up at exactly the same time every day, you are screwing with your sleep cycle far more drastically than this measly hour that switches but twice a year. And you're doing it every week.

That messed-up feeling you're having is entirely in your head. It's fed, of course, by perceived wisdom and even our media. I've seen "reports" on local and even national news warning people to be careful when driving after time changes. 'Cause you're so messed up. You'll definitely be groggy. So thanks for feeding the nonsense, American media.

So you didn't "lose an hour of sleep" last night. You probably slept as much as you would have anyway. This is why they do this on a weekend, when you mess with your internal clock all the time anyway. You lost an hour of watching TV, or reading cranky blog posts.

I have nothing to say on the merits of Daylight Savings Time. I don't care one way or the other what time we all agree it is. We can argue over whether it's better to have it lighter in the morning or in the evening. Go to it. But the discussion and accompanying grief about "gaining" or "losing" sleep is just plain silly.

It's just an hour, people. Get over it.

Monday, October 11, 2010

Higher Taxes Make You Work Less, Because You Don't Like Money

Does anyone still believe this? Former GWB advisor Greg Mankiw has taken the time to compose an article reiterating the old line that taxes make people not want to work. And I took the time to read it. Call me a masochist.

Oh boy. Here we go.

You wanna read it first? Here it is. Knock yourself out.

There are a few completely dishonest calculations in the piece. And a few assumptions that rankle. But the basic concept is one that's always irked me. That is, "I'd rather have nothing than have something of which I have to give part away."

We've heard it before. Taxes are a disincentive to work. Really? I can see how people might not like paying their taxes. I can see how people may argue over how much is too much. (Is 30% too much? How about 50%?) But I cannot understand people saying that because any amount is taxed, they won't bother making any money because it just isn't worth it to them.

Mankiw begins by saying that he's doing just fine, thank you very much. But what should he do if someone asks him if he'd like to make a few bucks at a speaking engagement? Apparently the answer is to turn it down. Not because he doesn't need the money. (He doesn't. Remember?) But because he wouldn't be able to leave as much of it for his children as he would if there were no taxes of any kind. Not lower taxes, mind you. No taxes. Oh. Okay.

Here's his logic, such as it is.

"Suppose that some editor offered me $1,000 to write an article. If there were no taxes of any kind, this $1,000 of income would translate into $1,000 in extra saving. If I invested it in the stock of a company that earned, say, 8 percent a year on its capital, then 30 years from now, when I pass on, my children would inherit about $10,000. That is simply the miracle of compounding."
That is simply the miracle of bullshit. Because the no-tax scenario does not exist, why are we talking about it?

But now we're not just talking about taxes here, it seems. He has now invested his money in a company that is doing very well and his $1000 has magically transformed, 30 years from now, into $10,000. Nice. But what's wrong with just having the $1000 you earned in the first place? Well, nothing. Unless your aim is to make the point that $1000 is really $10,000 and you need a benchmark with which to whip that original sum. So find a way to make it $10,000.

"Now let’s put taxes into the calculus. First, assuming that the Bush tax cuts expire, I would pay 39.6 percent in federal income taxes on that extra income. Beyond that, the phaseout of deductions adds 1.2 percentage points to my effective marginal tax rate. I also pay Medicare tax, which the recent health care bill is raising to 3.8 percent, starting in 2013. And in Massachusetts, I pay 5.3 percent in state income taxes, part of which I get back as a federal deduction. Putting all those taxes together, that $1,000 of pretax income becomes only $523 of saving."

It must be true. It's calculus! Okay. Now we're down to $523 after taxes. But hold on. We're assuming the top marginal rate, and we're assuming the GWB cuts expire. (Should we really assume that?) And we're also assuming a tax rate (Medicare) that doesn't begin for another three years. Still, even so, you have $523 left, right? That's something. Oh, wait. More horrible horrible taxes that make making money just not worth it.

"And that saving no longer earns 8 percent. First, the corporation in which I have invested pays a 35 percent corporate tax on its earnings. So I get only 5.2 percent in dividends and capital gains. Then, on that income, I pay taxes at the federal and state level. As a result, I earn about 4 percent after taxes, and the $523 in saving grows to $1,700 after 30 years."
Okay, so now he's comparing a theoretical 8% return on an investment with only 5.2%, which is still pretty damn solid, particularly in today's economy. But now we're down from the completely untaxed and wisely invested $1000 becoming a nice fat $10,000 (in 30 years) to it being only $1700. A mere pittance. Oh, but he's giving it to his kids, right? I think we know where we're going next.

"Then, when my children inherit the money, the estate tax will kick in. The marginal estate tax rate is scheduled to go as high as 55 percent next year, but Congress may reduce it a bit. Most likely, when that $1,700 enters my estate, my kids will get, at most, $1,000 of it."

Ah, yes. The estate tax. Again, we're assuming the top rate here. Which doesn't yet exist. So, Mankiw's horrible horrible scenario comes down to working for $1000 and having his kids inherit $1000. In the absolute worst-case scenario. Which doesn't exist. I'm crying here. Hey, Greg. Tell your kids to get a job instead of waiting 30 years to get that lousy $1700.

"HERE’S the bottom line: Without any taxes, accepting that editor’s assignment would have yielded my children an extra $10,000. With taxes, it yields only $1,000. In effect, once the entire tax system is taken into account, my family’s marginal tax rate is about 90 percent. Is it any wonder that I turn down most of the money-making opportunities I am offered?"

No. But not for the reasons he states. He doesn't work because he has enough money already. If he needed more, he'd take the assignment. If he didn't have any money at all, would he not take it? Would he rather have the $523 or $0? Has he never worked in his life? Because he's paid taxes at these rates already, presumably, if he has. But why? He says he has no incentive. And yet...he's worked. And continues to do so. This article's existence is proof.

Mankiw's argument seems to boil down to not wanting to pay any taxes. So apparently if someone said to Mankiw, "Hey, I'll give you 1000 bucks to do something" he'd say yes. But if they said, "Hey, I'll give you 2000 bucks but after tax it will end up being 1000 bucks" he'd say no. This makes absolutely no sense.

The equation shouldn't be "how much is going to the government". It should be "how much is going to me". If the answer to the last question is more than zero, then you have an incentive to work. If you don't, it's just spite.

Let's kick Mankiw out of this scenario and pop in an actual person, Joe Schmo. Joe isn't in the top tax bracket. Joe has rent to pay. And food to buy. Joe gets an offer of $1000 to write an article. Joe knows that he'll probably only take home about $750 of it. (Because he isn't in Mankiw's bracket.) So, Joe can a) take the job and have $750 towards paying his rent or b) not take the job because the taxes have taken away his incentive to work. Gee, what do you think he does? His incentive to work is paying his fucking rent.

And another thing: Joe isn't going to invest his money (which, contrary to what Mankiw says, could result in him ultimately getting nothing, if the company goes under). He's going to spend it. So the "miracle of compounding" never plays into it. And the evil estate tax is immaterial. Even if he did have $1000 to leave to his kids 30 years from now, unless he had another $1,999,000 to add to it, there would be no estate tax for his kids to worry about. None.

Mankiw's article is the most elitist piece of crap I've seen in the NYT, or any media outlet, in some time. And here's how he ends it.

"But don’t let anyone fool you into thinking that when the government taxes the rich, only the rich bear the burden."

So, if what he's saying is true and he won't take that writing job because he doesn't need the money and he's disincented anyway because of his tax burden, then guess who gets the job. It's Joe Schmo! So Mankiw's last statement is, by his own logic, false. Because Joe now has $750 that he wouldn't have had if we didn't tax Greg Mankiw. Who is a schmuck.

Tuesday, March 24, 2009

More Fun with Surveys

A follow-up to a prior post about surveys.

Here is a portion of a brief survey that I was asked to take recently.



My problem with the surveys in the prior post was that they were designed to push the user toward a selection favorable to the company issuing the survey. Which of the radio buttons above would you choose?

The webinar was fine. Everything worked as it should. It didn't give me a backrub or a shoeshine but it worked well. So should I select "Excellent"? Well, excellent is a bit much. How about "OK", then? Well, it was better than okay. It was a well-functioning tool. If I had a choice between these two, say, "Good", I would have chosen that.

Guess which one I chose?

None of them. I deleted the survey. But I guarantee that they get a lot more Excellents than OKs.

Thursday, February 26, 2009

Survey SAYS...!

You supply the buzzer sound. I'm out of onomatapoeic juice.

I get surveys sometimes. I'm sure you do too. I hate them. I don't mind answering questions. It can be kinda fun. I do mind answering leading questions or being overly constricted in how I respond.

Now, I construct surveys as part of my job, so I know from whence I speak. But my goal in constructing a question and a list or range of possible responses is to gather accurate information. Some surveys, on the other hand, seem designed to get you say you liked something.

Let's play.

Here's a question in an "honest" survey, using a standard Likert scale.

Please rate your experience with our Customer Service group, with 1 being least satisfied and 5 being most satisfied.

1 2 3 4 5

This is straightforward and allows the respondent to be as objective as possible. Most respondents will select 3 or 4, while some malcontents (or those who are actually unhappy with the service or, just as likely, the product) will select something lower. The rare Sally Hawkins will choose 5. All-in-all, and assuming a meaningful cross-section of customers, you should get a reasonably accurate assessment of your performance as perceived by your customers.

This brings me to a survey that I receive regularly from a company that services me. (Service me, baby.) I never complete it. I'll tell you why. Here's their scale.

Check out the difference in this scale. This is designed to get you to say you were satisifed, and very satisified, at that. First off, there is no middle answer. In a normal Likert scale, there is an odd number of choices, so a respondent can remain entirely neutral by selecting the middle button. Eh.

Now, the question leading into this scale has the following "explanatory" text. "In the scale below, 1 is Very Dissatisfied, 5 is Neutral, 10 is Very Satisfied and N/A is Not Applicable." But graphically, there is no neutral. Note the line creating a strong delineation between satisfied and dissatisfied. There is no true neutral here. And if 5 were truly neutral, then the scale should be 1-9 or 0-10. This is constructed so that you have to fall on one side or the either.

Wait, there's more. In addition to the line separating satisfied from dissatisfied, they've added an N/A button. So this actually does create an odd number of choices. But note the placement. It's on the far right, making 6 the choice in the exact center of the scale. Respondents with a neutral experience are even more likely now to select 6. The instruction is telling you that 5 is neutral but your eyes are telling you that 6 is. You also don't want to select 5 because it's clearly not neutral, what with that vertical line telling you that it really means you were dissatisfied and the fact that it's actually physically left of center.

One more thing: In a normal Likert scale, the numbers' meaning may be spelled out even more clearly for you. 1=Very Dissatisfied, 2=Somewhat Dissatisfied, 3=Neutral, 4=Somewhat Satisfied, 5=Very Satisfied. The only text in this scale is "Very Dissatisfied" and "Very Satisfied". You're not going to say you were very dissatisfied, are you? People will tend to err on the side of okayness rather than crumminess, unless the rep was a real prick.

The end result is way more positive response than if the survey were constructed in a purely objective fashion, which was easily achievable, as demonstrated earlier. And the company can now claim that, say, 95% of respondents were satisfied with their performance. It looks good, but it probably isn't true.

It's possible that all this is done to weight the survey against cranks. I, for one, don't usually answer these unless I have a complaint. This may be a way to offset that. But if you have to do that, then you have worthless data from the get-go.

As if this weren't bad enough, here's another question in the survey.

Did the Customer Support representative provide exceptional service to you in resolving your service request?

Yes
No

So if I answer "Yes", I'm saying they were "exceptional". If I answer "No", I'm saying what? They were crummy? This reminds me of the bit that Stephen Colbert does where he has a U.S. congressperson in for an interview and asks them "George W. Bush: Great President or The Greatest President?"

The congressperson sputters. The audience snickers. Colbert says "I'll just put you down for 'greatest'."