Tuesday, March 24, 2009

More Fun with Surveys

A follow-up to a prior post about surveys.

Here is a portion of a brief survey that I was asked to take recently.

My problem with the surveys in the prior post was that they were designed to push the user toward a selection favorable to the company issuing the survey. Which of the radio buttons above would you choose?

The webinar was fine. Everything worked as it should. It didn't give me a backrub or a shoeshine but it worked well. So should I select "Excellent"? Well, excellent is a bit much. How about "OK", then? Well, it was better than okay. It was a well-functioning tool. If I had a choice between these two, say, "Good", I would have chosen that.

Guess which one I chose?

None of them. I deleted the survey. But I guarantee that they get a lot more Excellents than OKs.

No comments: